Privacy Policy
Last updated: 7/5/2025
1. Introduction
At Translag, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our translation services.
2. Information We Collect
2.1 Personal Information
- Email address
- Name
- Profile picture (optional)
2.2 Usage Data
- Translation history
- Token usage
- Device information
3. How We Use Your Information
- Provide and improve our translation services
- Process payments and manage your token balance
- Send important updates and notifications
- Analyze usage patterns to improve our service
4. Data Storage and Security
We use Firebase for secure data storage and authentication. Your data is protected through:
- End-to-end encryption
- Secure cloud storage
- Regular security audits
5. Third-Party Services
We use the following third-party services:
- Firebase (Authentication and Database)
- Paystack (Payment Processing)
- Spitch (Translation Services)
Our translation services are powered by Spitch's AI technology. For more information about how Spitch handles your data, please visit their privacy policy.
6. Your Rights
You have the right to:
- Access your personal data
- Request data correction or deletion
- Opt-out of marketing communications
7. Notifications
We may send you notifications about:
- Service updates
- Security alerts
- Account activity
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at john@translag.live